Privacy Policy

Introduction

Handle ("Handle", formerly "CupcakeGPT", "we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and protect your personal data when you use our Handle app ("the app"). For any questions or concerns about this policy, please contact us at hello@handle.work.

Information Collection

We collect personal data such as names, email addresses, and phone numbers. Our app also collects limited data passively through analytics. As a messaging platform, users are free to type whatever they wish into the app.

Information Use

We collect data for the proper functioning of the app, to protect the safety of the platform, support and troubleshooting, and product improvement.

Information Sharing & Disclosure

We will not share personal data with anyone. In cases where data is provided to third-party analytics platforms for analysis, it is completely anonymized. We may disclose user data in compliance with law enforcement requests when a valid warrant has been obtained, while doing our utmost to uphold user privacy.

Consent

By using the app, users consent to our terms and conditions.

User Rights

We respect the "right to be forgotten" principles, including those set out in GDPR. We will delete a user's data on request within 30 days.

Data Security

User data is encrypted in transfer using secure, industry-standard communication methods, as well as at rest in our databases. Passwords are hashed using industry-standard algorithms and are never sent in plain text.

Data Retention

We retain user data as long as an account is active. If an account has been inactive for 24 months, we will endeavor to delete that user data from our platform.

Third-Party Links or Services

Our app leverages third-party services and libraries, including OpenAI and AWS, as well as the Apple App Store and Google Play Store.

Policy Changes

Users will receive notifications of updates to our privacy policy using the email or mobile number associated with their account. Our privacy policy can be viewed at any time via our website at cupcakegpt.com.

Contact Information

For any questions or concerns about this Privacy Policy, please contact us at hello@handle.work.

This Privacy Policy is subject to changes and updates, and the most current version will always be available on our website.

Last updated: 23/08/2024