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Supply Chain & Inventory
Frank
Factory & Supplier Coordinator
Frank watches every open spare-parts PO against supplier SLAs and flags a breach before it becomes a shortage — so machines get repaired, not written off.
Machines repaired, not replaced
When a part can't be sourced in time, the whole machine gets swapped on out-of-warranty repairs. Frank catches the shortage while there's still time to order.
Before
Open POs lived on a whiteboard for parts, a spreadsheet for machines, and a scatter of emails — orders going back months with no one watching the SLA dates. The team chased paperwork instead of getting ahead of shortages.
What they own
- →Check every open PO against its supplier SLA each day — Approaching and breached deadlines surface before they bite
- →Draft supplier follow-ups for overdue or at-risk orders — Chasing happens on time without a person remembering to
- →Cross-reference delayed POs against current stock levels — A parts-shortage risk is caught while there's still time to act
- →Compile a weekly summary of open POs by status — on track, at risk, breached — The team sees the whole supplier picture in one place
- →Raise a flag in Handle Chat the moment a critical shortage looms — A machine gets repaired instead of written off
Full-timeManaged by Operations & service leadMYOBNetstockTableauEmailHandle Chat
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