Engagement · First Hire

Hire your first Handlers. Properly.

A six-month engagement to scope, train, and hand off your first two Handlers.

The hardest part of getting value from Handlers isn't the technology. It's deciding what to hand them — and being honest about how your business actually runs.

We've watched enough teams try it alone to see the pattern. The ones that get real value have Handlers picking up critical work in the first six months. The ones that don't, drift back to doing it themselves.

First Hire is how we get that right. We sit with your team, write the job descriptions for your first two Handlers, train them on the work that matters, and hand them off owning real outcomes.

What's included

  • ✓ Discovery sessions with your team
  • ✓ Two Handler job descriptions, written and signed off as your first Handler org chart
  • ✓ Training and onboarding of those Handlers on real operations
  • ✓ 6 months of close collaboration through Slack
  • ✓ Final handoff with your team confident managing the Handlers themselves

How it works

Your active time investment is about four weeks. The rest runs itself.

  1. Discovery

    A working session to map where Handlers are the right solution — and where they're not. Free. The person who'd manage these Handlers day-to-day needs to be in the room.

  2. 20% deposit

    Engagement begins

  3. Week 1 — Scope

    We sit with your team, look at how the work actually runs, and write the job descriptions for your first two Handlers. Scoped, defined, and signed off before training starts.

  4. Weeks 2–4 — Build & trial

    Handlers in production on real work. You see results before you pay the rest.

  5. Remaining payment due

    After the trial proves value

  6. Remaining 5 months — included

    Full-time Handler use at no additional cost. Your team runs them independently.

Who's in the room

From Handle

A founder runs every First Hire. You're working with the people who built the product and have trained Handlers across dozens of operations. Not a CSM reading a playbook.

From your team

The people who own the operations — the ones who know where the pain is and can sign off on handing work over. The person who'll manage these Handlers day-to-day needs to be in discovery. If they can't make it, we reschedule. Without them, the engagement doesn't work.

What you walk away with

  • ✓ Two Handlers running real operations, managed by your team
  • ✓ A clear picture of what else can be Handled — your ops roadmap
  • ✓ Confidence to brief and manage Handlers without us in the room

What happens after First Hire

Once First Hire is complete, your Handlers keep running. Six months of full-time capacity is included. After the first six months, choose the capacity you need: part-time, full-time, or overtime.

You scale capacity as you hand Handlers more work. Start part-time, move to full-time, go overtime when they're running significant operations across multiple functions.

See full pricing →

Book your First Hire

Tell us about your business and we'll schedule a discovery session. We'll ask who from your team can join, including whoever would manage the Handlers day-to-day.

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