Handler roles
Every card below is a real Handler role Handle has scoped and put to work — the before, what they own, and how they're set up. Discovery produces roles like these, written for your business specifically.
Answers the trade floor's stock and pricing questions, drafts quotes, and watches reorder levels — the desk the Trade and Supply Chain teams turn to before they interrupt each other.
Stock and pricing answers on the spot — not a colleague interrupted
The Trade and Supply Chain teams used to break each other's focus for every lookup. Now they ask Trey.
Tells the warehouse floor where stock lives and updates the books when it moves — the pick-bay replenishment the team used to queue for a team lead to handle.
13 interruptions a day, off the team leads
Replenishing a pick bay used to mean grabbing a team lead to read a long sheet. Now the floor asks Sammy — around 13 times a day, almost no errors.
Frank watches every open spare-parts PO against supplier SLAs and flags a breach before it becomes a shortage — so machines get repaired, not written off.
Machines repaired, not replaced
When a part can't be sourced in time, the whole machine gets swapped on out-of-warranty repairs. Frank catches the shortage while there's still time to order.
Owns daily stock ordering across all 16 stores — the forecasting Stocky does today, with a purchase-order suggestion for every store waiting before you open.
40–60 daily reports, gone
The per-store, per-SKU forecasting that ran by hand off Stocky — now suggestions are ready before 8am, no report runs.
Owns the inbound delivery timetable — keeps a live schedule of what's arriving and when, and reslots it the moment a driver or supplier calls a change.
A daily job — off one person, out of the spreadsheet
Supplier deliveries were booked by hand over email and phone and tracked in one person's Google Sheet — now they sit on a live timetable the whole warehouse can see.
Browsing roles is one half of the picture. See how a Handler is briefed, managed, and kept safe once it's live.